FAQ

FAQ on Garage Door Repair and Services at Hilliard Garage Door Repair Shop

Here's a comprehensive FAQ page to address common inquiries about garage door repair and the services offered by Hilliard Garage Door Repair Shop:

General Garage Door Repair

  • What are some signs that my garage door needs repair?

Common signs include:

  1. Uneven or unbalanced movement when opening or closing.
  2. Difficulty lifting or lowering the door manually.
  3. Strange noises like grinding, screeching, or clunking during operation.
  4. Visible damage to springs, cables, rollers, or door panels.
  5. The door won't open or close with the remote or wall button.
  6. The safety sensors aren't working properly.
  • Should I try to repair my garage door myself?

DIY repairs can be risky, especially for components under tension like springs. Our highly trained technicians have the expertise and tools to handle repairs safely and efficiently.

  • How often should I have my garage door serviced?

Regular maintenance (ideally once a year) can extend the lifespan of your garage door and prevent problems. We offer comprehensive maintenance plans to keep your door in top condition.

Garage Door Openers

  • What type of garage door opener is best for me?

The ideal opener depends on factors like noise level, garage door weight, and desired features. We can help you choose the perfect model based on your needs. Garage Door Openers

  • My garage door opener is making loud noises. What could be wrong?

Several factors can contribute to noise, such as worn gears, loose hardware, or a failing motor. Our technicians can diagnose the problem and recommend a solution.

  • My remote control isn't working. Can it be repaired?

In some cases, yes. We can troubleshoot the remote or replace the battery if necessary. If repair isn't feasible, we can recommend a new remote compatible with your opener.

Garage Door Springs

  • How long do garage door springs typically last?

Garage door springs have a lifespan of around 10,000 to 15,000 cycles. Age and wear can cause them to break. Consider replacing springs if your door is older than 10 years.

  • What happens if my garage door spring breaks?

A broken spring can render your garage door inoperable and is dangerous to handle due to the high tension. Contact us immediately for safe spring replacement.

  • Can a broken spring damage my garage door opener?

Yes, a broken spring can put extra strain on the opener motor, potentially causing damage. We recommend addressing a broken spring promptly.

Hilliard Garage Door Repair Shop Services

  • Do you offer 24/7 emergency repair services?

Yes, we understand garage door issues can happen anytime. We're available 24/7 to minimize downtime and ensure your home's security.

  • What areas does Hilliard Garage Door Repair Shop service?

We proudly serve the Hilliard, OH area and surrounding communities. (Columbus, Upper Arlington, Dublin, Galloway)

  • How can I schedule a service appointment?

You can contact us by phone, email, or through our website's online scheduling form.

Payment and Costs

  • What forms of payment do you accept?

We accept various payment methods for your convenience, including credit cards, debit cards, and cash.

  • Do you offer estimates for repairs?

In most cases, yes. Our technicians can provide a repair estimate after diagnosing the problem.

  • Are there any hidden fees involved in your services?

No, we believe in transparent pricing. We'll provide a clear upfront quote before any work begins.

Safety and Security

  • What safety precautions do your technicians take?

Our technicians are highly trained in safety protocols and wear appropriate personal protective equipment during repairs.

  • How can I improve the security of my garage door?

We can recommend several ways to enhance security, such as installing reinforced door panels, motion sensors, and smart garage door openers with encryption features.

  • What should I do if my garage door is stuck open and I can't get my car out?

Don't attempt to force the door. Contact us immediately, and we'll dispatch a technician to assess the situation and get your car out safely.

Maintenance and Preventative Care

  • What maintenance tasks can I perform on my garage door myself?

You can perform basic maintenance such as lubricating the moving parts with a silicone spray (avoid using WD-40) and visually inspecting for loose hardware or signs of damage.

  • What are the benefits of preventative maintenance for my garage door?

Regular maintenance can extend the lifespan of your garage door, prevent costly repairs down the road, and ensure smooth operation.

  • Do you offer any preventative maintenance plans?

Yes, we offer comprehensive maintenance plans that include lubrication, safety checks, and adjustments to keep your garage door functioning optimally.

Specific Garage Door Issues

  • My garage door is dented. Can it be repaired?

Depending on the severity of the dent, it might be possible to repair the door panel. In some cases, replacing the panel might be necessary.

  • My garage door isn't closing all the way. What could be wrong?

Several factors can contribute to this issue, such as faulty safety sensors, misaligned tracks, or worn-out rollers. Our technicians can diagnose the specific cause.

  • The weatherstripping around my garage door is damaged. Do you replace weatherstripping?

Yes, we can replace worn-out weatherstripping to ensure a proper seal and improve energy efficiency